Shipping policy

Shipping

  • We offer international shipping worldwide. All international orders are tracked. Shipping time depends on the region, but expect anywhere from 1-7 weeks due to customs & long distance.
  • Once we have received the inventory, we will package the items individually and each customer will receive an email confirming the order has been shipped including a tracking number.
  • If you do not receive a confirmation email, please check your spam folder.
  • In product descriptions, "SHIPS IN 1-3 DAYS" means the shipping process will begin within that timeframe. They are not guaranteed to arrive at your door in that amount of time, but they will be packaged by then.
  • All orders will be processed and taken to the post office within 1-3 days unless otherwise noted in product description or by email (or during preorder periods).
  • We offer free shipping everywhere in the US (including territories).
  • Shipping is in the hands of USPS, but domestic should take 3-10 days if everything goes smoothly (times may vary during preorder periods).

 

Shipping Provider & Responsibility

  • If a package is marked as delivered but you did not receive it, please check with your local post office and neighbors before reaching out.
  • Any issues with delivery (e.g., lost packages, delays, damage in transit) should be resolved directly with the shipping carrier.
  • Address Errors: Customers are responsible for entering the correct shipping address at checkout. If an order is returned due to an incorrect or insufficient address, the customer will be responsible for reshipping costs.
  • We are not responsible for lost, stolen, or delayed packages once they are in the hands of USPS or any other carrier.

 

*By placing an order, you agree to this shipping policy. Any disputes or chargebacks filed against orders that comply with our terms will be disputed with supporting evidence, including proof of delivery and acknowledgment of this policy at checkout.*